Overview

In OmniPoint Order Management, each order is assigned a status that reflects its current position in the fulfillment and accounting lifecycle. These statuses are essential for tracking orders, enforcing business rules, and maintaining accounting integrity. Among them, the Do Not Ship status plays a special operational role.

Common Order Statuses

• Draft – The order is created but not yet processed.
• Unshipped – The order is ready but not yet sent to fulfillment.
• Shipped – The order has been fulfilled and shipped to the customer.
• Do Not Ship – The order should not be fulfilled until a manual intervention occurs.
• Cancelled – The order has been voided and will not be processed.

Instructions

About the "Do Not Ship" Status

The Do Not Ship status is used to pause an order from being shipped. This does not mean the order is canceled. Instead, it is a temporary hold due to various reasons, such as:

• Customer requested a delay in shipping.
• Inventory unavailability.
• Internal review or manual approval process.
• Prevent premature shipment for high-value or sensitive items.

Operators can later reactivate and process the order by changing its status to another valid state (e.g., Unshipped).

Operational Flexibility

Order statuses in OmniPoint Order Management are highly customizable. Each organization may define its own meanings and rules for statuses. For example, one customer may use Do Not Ship to queue orders for review, while another might treat it as the initial state for all orders before inventory verification.

Accounting Implications

Orders marked as Do Not Ship may bypass accounting lock date restrictions, allowing them to be modified even after batch locks. However, once changed to a status that triggers inventory or financial impact (e.g., Shipped), the usual accounting rules apply. For example, if the ship date is earlier than the last locked date, OmniPoint Order Management will block the transaction to maintain accounting consistency.

Managing "Do Not Ship" Orders

1. Access the customer profile or order list.
2. Identify orders with Do Not Ship status.
3. Change the status when appropriate by adjusting the ship date to comply with lock date rules.
4. Proceed with fulfillment or cancel the order if no longer required.