Overview

The OneRail Platform does not always accurately locate an entered store and/or customer address. This happens most often outside the continental USA, but can also be due to construction sites that are not yet in the mapping systems. Using the Alternate Location Geo Points entry or modification can better pinpoint the exact locations for pickup and delivery. This process requires additional Administrative authorization.

Instructions

Adding an alternate location to an existing store location

From the Organization page:

1. Select Locations.
2. Select the Location to be modified.
3. Under Alternate Location, enter the alternate address or enter the Latitude & Longitude or move the map point to the appropriate location. The map point will move accordingly. (Tip: Use Google Maps or similar to find exact location. Right click over location to find exact longitude & latitude.)
4. Click Save.

Adding a new store with an alternate location

From the Organization page:

1. Select Add Location.
2. Enter all Store information - Name, Store Number, Address.
3. Enter Alternate Location as described in Adding an alternate location to an existing store.
4. Enter Contact Information.
5. Enter Hours of Operation and Holiday Hours.
6. Click Add.