Dashboard
In this platform feature, you will find all Active / InProgress deliveries. Key general delivery information is also displayed to view the status of delivery at a simple glance:
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Order ID – Unique order identifier provided by the Organization generating the delivery.
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Pickup Location – Location from which a delivery is generated. Order items will be picked up from this location.
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Order Date – Date and Time on which the order was created in the platform.
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Service Level – Agreed upon, acceptable pick up & delivery speeds. Named and pre-defined by the Organization.
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Status – Current stage of the delivery process (Ex: Driver Assigned, Picked Up, Delivered).
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Risk – Forecasting measure to determine the probability of successfully meeting SLA.
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ETA – Expected Time of Arrival (delivery driver).
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# Exc – Shows the number of exceptions this delivery may contain.
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Carrier – Name of the Logistics Partner carrying out the delivery.
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Consignee – Name of the end customer, consumer, or business.
Delivery Detailed Information Page
Select the order from the Dashboard or Deliveries page to display the Delivery Details. The Delivery Details page displays the details about a delivery.
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Order Info – Includes the specifics of the order, including Order ID, Shipper name and Service Level.
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Pickup Info – Includes all information on where the delivery is picked up, including the address, contact information, pickup window and shipper cost.
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Shipper Extra Data and Delivery Notes – Includes any additional information for the delivery to be completed successfully.
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Carrier Info – Includes courier information, including estimated distance and drive time from pick up to drop off location.
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Delivery Info – Includes all information on where the delivery is to be dropped off, including the address, contact information, delivery window and additional needs for arrival.
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Order Items – Complete list of items with details (dimensions & weight) and quantities.
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Live Tracking – Expanded view of the map tracking with plotted markers.
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Timeline – Complete event timeline, highlighting number of attempts, attempt details (carrier name, time) and current delivery status.
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More Actions – Allows options to Edit and Cancel a delivery.
Control Tower
The Control Tower is a plotted representation of all active (in-flight) deliveries along with three main dropdowns for “At Risk” “On Time” deliveries and “Routes”.
Deliveries
In the Deliveries feature, you will find the archive of all your deliveries. All records will be sorted by order placement date.
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Order ID – Unique order identifier provided by the Organization generating the delivery.
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Pickup Location – Location from which a delivery is generated. Order items will be picked up from this location.
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Order Date – Date and time on when the order was created in the platform.
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Service Level – Agreed upon, acceptable pick up & delivery speeds. Named and pre-defined by the Organization.
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Status – Current stage of the delivery process (Ex: Driver Assigned, Picked Up, Delivered).
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Risk – Will change to HIGH if the delivery is at risk of not meeting the delivery time.
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ETA – Expected Time of Arrival (delivery driver).
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# Exc – Shows the number of exceptions this delivery may contain.
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Carrier – Name of the Logistics Partner carrying out the delivery.
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Consignee – Name of the end customer, consumer or business.
Orders
All active customer orders for your store can be viewed on this page. This is where you will add orders, view, select, and optimize all customer deliveries.
Reporting
In the “Reporting” feature you will be able to analyze your delivery data and seamlessly adjust your report to view multiple data points.
Navigating the OneRail Platform (Downloadable PDF)
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