Q: Do my team members need to train 3rd party drivers?

A: OneRail's network of drivers are trained in processes, procedures and delivery etiquette. 

If a store ever has an issue with a driver, please report them to OneRail's support immediately by submitting a ticket to OneRail Support using the Live Chat function in the OneRail platform, emailing support@onerail.io or by clicking the New Support Request button above.

Note: Include the order number and delivery details with the request to support.