Q: Do my team members need to train 3rd party drivers?
A: OneRail's network of drivers are trained in processes, procedures and delivery etiquette.
If a store ever has an issue with a driver, please report them to OneRail's support immediately by submitting a ticket to OneRail Support using the Live Chat function in the OneRail platform, emailing support@onerail.io or by clicking the New Support Request button above.
Note: Include the order number and delivery details with the request to support.
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